Title |
Wood, Sandi_MSN_2023 |
Alternative Title |
Improving Satisfaction Among Colonoscopy Patients |
Creator |
Wood, Sandi |
Collection Name |
Master of Nursing (MSN) |
Description |
The following Masters of Nursing thesis develops a project aimed to implement a patient education video at Cedar City Hospital that will help patients see what they can expect from the care team and better understand the procedure and recovery details. |
Abstract |
It is widely understood that medical procedures cause people to feel anxious. Unfamiliar surroundings, the potential for pain or discomfort, and a lack of understanding about procedures contribute to pre-procedure anxiety. Patient anxiety is especially problematic for colorectal cancer screening as it has been shown to reduce compliance with colonoscopy screening programs. In addition to deterring screening compliance, research shows that procedure-related anxiety negatively impacts patient satisfaction scores. This is significant as satisfaction scores determine reimbursement from federal health insurance agencies, directly impacting wages, organizational budgets, and quality of care. To increase compliance and improve satisfaction scores, the Cedar City Hospital endoscopy department endeavors to combine video-based patient education with verbal and written techniques. Implementing a patient education video will help patients see what they can expect from the care team and better understand the procedure and recovery details. A patient education video is a cost-effective way of improving the patient experience that can be easily integrated into patient care. Enhancing pre-procedure education has the potential to decrease patient anxiety, thereby improving future screening compliance and patient satisfaction scores. |
Subject |
Master of Nursing (MSN); Oncology; Patient education; Communication in medicine |
Keywords |
colorectal cancer screening; patient satisfaction; procedure-related anxiety; patient education; multimodal education; education videos |
Digital Publisher |
Stewart Library, Weber State University, Ogden, Utah, United States of America |
Date |
2023 |
Medium |
Thesis |
Type |
Text |
Access Extent |
37 page pdf; 1739 kb |
Language |
eng |
Rights |
"The author has granted Weber State University Archives a limited, non-exclusive, royalty-free license to reproduce his or her theses, in whole or in part, in electronic or paper form and to make it available to the general public at no charge. The author retains all other rights." |
Source |
University Archives Electronic Records: Master of Nursing. Stewart Library, Weber State University |
Format |
application/pdf |
ARK |
ark:/87278/s6mpyf3n |
Setname |
wsu_atdson |
ID |
129761 |
Reference URL |
https://digital.weber.edu/ark:/87278/s6mpyf3n |