Transportation Management Sales & Service Tech • Specific Requirements: • Distributive Technology courses required (minimum of 32 credit hours): SST 114 (4), 130 (5), 189 (1-9), 210 (3). 218 (3), 238 (3), 244 (5), 250 (5). • Students must also take one of the following three courses: Bused PD101 (3); CIS PD170 (4) or Comsci PD101 (4). • Courses to elect from (minimum of 12 credit hours with approval of adviser): Acctng 201 (3); Commun 240 (3), 312 (3); SST 120 (4), 140 (3), 150 (5), 160 (3), 256 (5), 289 (1-9), 299 (2), 214 (4). Students may select additional courses to complete the minimum 93 credit hour requirement with the counsel of the Sales-Retailing program adviser. PROGRAM: TECHNICAL SALES BACHELOR OF SCIENCE DEGREE This program prepares individuals to serve as agents or sales representatives and sell products/services to other businesses, plants, professionals, public and private institutions. Essentially this means representing the manufacturer/producer to the wholesale/distributor level in the channels of distribution. In addition, this program offers emphases in professional and technical sales which may be tailored toward specific technical fields such as computer science, electronic engineering, manufacturing. General Requirements: • An interview with the department chair or designee is necessary prior to acceptance into the program. Specific College Requirements (see index). Requirements for General Education (see index). A minor is not required. Minimum C grade in major courses. GPA of 2.00 or above. A total of 183 hours is required. Sixty hours must be upper division (courses numbered 300 and above). Specific Requirements: • Distributive Technology courses required: SST 114 (4), 130 (5), 250 (5), 310 (4), 336 (4), 360 (4), 486 (3), 487 (3), 488 (3). • A student must take two of the following three courses: SST 160 (3), 256 (5), 214 (4). • Support courses required (minimum of nine credit hours required with six hours in upper division): Bused 325 (4); Commun 305 (3), 312 (3), 380 (3), 385 (3); Engl 310 (3); Psychology 200 (3), 446 (3). Professional Sales Emphasis: Electives (minimum of 30 hours required with 15 hours in upper division): Comsci PD101 (4); SST 140 (3), 220 (4), 244 (5), 268 (3), 289 (1-9), 483 (3), 492 (1-6); FIN 300 (3); Psych 220 (3), 327 (3), 330 (3), 343 (3), 449 (3); Engl 210 (3), 310 (3), 322 (3); Math 106 (5); Soclgy SS250 (5), 301 (3), 302 (3), 340 (3), 402 (3), 440 (3). Technical Sales Emphasis: Electives (minimum of 30 upper division hours chosen in consultation with the department chair in the area of their technical expertise.) TRANSPORTATION MANAGEMENT AND GENERAL WAREHOUSING The Transportation Management and General Warehousing area of Sales and Service Technology is designed to prepare men and women for employment in various positions in the major areas of transportation management and warehousing; including traffic controller, warehousing and physical distribution managers, materials handler, stock controller, shipping clerk and receiving clerk. Students will supplement their work in theory with practical on-the-job training in local business establishments receiving up to nine hours of credit for their work experience. PROGRAM: TRANSPORTATION MANAGEMENT-ASSOCIATE OF APPLIED SCIENCE DEGREE General Requirements: • A minimum of 93 credit hours. • Engl 111 (4); Commun HU102 (3) or HU105 (3). • At least 20 hours from the General Education courses listed in the catalog, including at least one course in each of the four areas, Humanities, Natural Science, Social Science, and Personal Development. • An overall GPA of 2.00 or C. Specific Requirements: • Sales and Service Technology courses required (minimum of 20 credit hours): SST 130 (5), 189 (1-9), 250 (5), 263 (3), 265 (3), 268 (3). • Support courses required (23 credit hours): Acctng 201 (3), 230 (3); Comsci PD101 (4); Log 205 (5), 272 (4), 276 (4). • The following list of courses may be substituted for required courses with approval from the department chair or your adviser: Bused 200 (2), 250 (4), 307 (1) and 308 (1), 310 (3); SST 114 (4), 289 (1-9). PROGRAM: GENERAL WAREHOUSING-ASSOCIATE OF APPLIED SCIENCE DEGREE General Requirements: • A minimum of 93 credit hours. • Engl 111 (4); Commun HU102 (3) or HU105 (3). • At least 20 hours from the General Education courses listed in the catalog, including at least one course in each of the four areas: Humanities, Natural Science, Social Science, and Personal Development. • An overall GPA of 2.00 or C. Specific Requirements: • Sales and Service Technology courses required (minimum 14 credit hours): SST 130 (5), 189 (1-9), 250 (5), 268 (3). • Support courses required (29 credit hours): Acctng 201 (3), 230 (3), Bused 200 (2), 250 (4), 307 (1) and 308 (1), 310 (3); Comsci PD 101 (4); Log 205 (5). • The following list of courses may be substituted for required courses by obtaining approval from the department chair or your adviser: SST 114 (4), 120 (4), 289 (1-9); Log 272 (4). SALES & SERVICE TECHNOLOGY COURSES - SST 114. Fundamental Selling Techniques (4) Su, A, W, S A retail, wholesale, and direct selling course. Emphasis upon mastering and applying the fundamentals of selling. Preparation for and execution of sales demonstrations required. 115. Elements & Coordination of Fashion (5) W An analysis of basic apparel and accessory styles, sizes, construction, workmanship, and product features and benefits. Applies fashion coordination principles and techniques to choosing specific garments. 120. Retail Merchandising Methods (4) A The study of the activities associated with the merchandising of products and services to ultimate consumers, including types of retail institutions, store location and layout, store design, pricing, display, advertising, selling, buying, and financial information. 130. Distribution Principles (5) A, W, S Examination of the distribution process of goods and services, the interrelationships of customer demands, production, pricing, promotion, and the movement of goods from producer to consumer. 140. Visual Merchandising (3) A Study of the visual approach to selling with emphasis on window display, interior display, counter and shadow box display, point-of- purchase display, and fixtures and materials used in visual merchandising. 150. Introduction to Fashion Merchandising (5) A A study of the Fashion Merchandising industry, including careers in design, manufacturing, wholesaling, promotion, and retailing, including well-known designers, manufacturers, promotion media and apparel and accessory retail institutions. 160. Advanced Selling Techniques (3) W Study of advanced selling techniques, including persuasion, prospecting, client analysis, sales presentation organization and territory and time organization. 189. Cooperative Work Experience I (1-9) 5m, A, W, S Open to all first year students in Distributive Education. The course objectives for each student will be developed between the student, the department and a suitable employer providing the opportunity for on-the-job experience. Evaluation of course participants will be shared between the employer, student and the department. 268 206. Investments and Family Financial Management (3) Su, W Methods to establish a strong background in family financial problems and understand the basic steps in managing as well as recognizing how life insurance is a step in the family financial management scene. 210. Improving Client Relations and Customer Service for Retail Stores (3) A, S Provides practical "How To" instruction in techniques for improving customer relations and customer service for retail stores. Utilizes simulations, role plays, and individualized hands- on experiences with customer service. 214. Industrial/Technical Sales (4) W A study of selling techniques in the Industrial/Technical Sales areas. Students will learn what career opportunities exist and how to sell in an industrial environment. 218. Credit and Collection Methods (3) W The study of specific credit and collection methods for retail, wholesale, and service industries; including cost of retail credit, credit investigation, methods of collecting bad accounts, securing new business through credit applications, and credit control. 220. Wholesaling Methods (4) W A practical study of the functions and activities of wholesale businesses in the final consumer distribution system. Included will be career opportunities, roles, types, functions, and activities of wholesalers. 235. Consumer Textiles (4) W A study of fibers, yams, fabric structure and finishes as they relate to buying, wear, use, care and laundrying of clothing and household textiles. 238. Buying Methods (4) S The study of the retail buyer's duties, different buying organizations, and techniques and procedures of purchasing merchandise for resale. 244. Advertising Methods (5) A A study of advertising methods as they relate to local retail, wholesale, and service industries, including newspaper, magazine, radio, TV, mail, outdoor and special promotion events. 250. Principles of Supervision (5) Su, W, S Practical application of first-line supervisory skills, including choosing, organizing, training and evaluating entry-level employees; making supervisory decisions, and solving first-line supervisory problems. 256. Sales Supervision Methods (5) S Techniques of recruiting, selecting, training, motivating, compensating, and maintaining the morale of salespeople in the retail, wholesale, and service industries. Student Services 269