94 95 Sales and Service Technology » Grade Requirements: A grade of "C" or better in all courses used toward the minor. » Credit Hour Requirements: Minimum of 15-16 credit hours. This program offers students who major in another field the option to obtain a minor in one of the emphasis areas in Sales and Service Technology. Course options are available for substitution or addition to the recommended courses should the student feel a need for a more specific or concentrated minor emphasis. Check with the SST Department for approval of substitute courses. Course Requirements for Fashion Merchandising Emphasis Courses Required (minimum of 15 credit hours) SST 1503 Intro to Fashion (3) SST 2353 Consumer Textiles (3) SST 2703 Computer-Aided Design for Sales Sc Merchandising (3) SST 2383 Buying Methods (3) SST 2443 Advertising Methods (3) Theatr 3243 Costume History (3) SST 3563 Principles of Supervision (3) Course Requirements for Interior Design Emphasis Courses Required (minimum of 16 credit hours) IDT 1053 Design for Living (3) IDT 1203 Presentation Techniques (3) IDT 1213 Space Planning - Residential (3) IDT 2243 Profess Practice in Interior Design (3) IDT 2303 Computer Aided Design Sc Drafting (3) IDT 2990 Interior Design Seminar (1-2) IDT 3213 Materials (3) IDT 3253 Historical Interiors (3) IDT 3263 American Sc Modern Interiors (3) IDT 4253 Commercial Design (3) CDGT 1350 Basic Architectural Drafting (3) Course Requirements for Sales Emphasis Courses Required (16 credit hours) SST 1143 Fundamental Selling Techniques (3) SST 1303 Distribution Principles (3) SST 1602 Advanced Selling Techniques (2) SST 3103 Sales Personalities Sc Profiles (3) SST 3153 Sales Engineering Techniques (3) SST 3203 Customer Service Techniques (3) SST 3603 Sales Presentation Strategies (3) Advisor: Carl Grunander 801-626-6912 I his program prepares individuals to serve as agents or sales representatives in selling technical products/services to other businesses, plants, professionals, and public and private institutions. This program offers a technical sales emphasis tailored toward specific technical fields such as computer science, electronic engineering, manufacturing engineering, and automotive technology. Technical Sales » Program Prerequisite: An interview with the department chair or designee is necessary prior to acceptance into the program. » Minor: Not required. » Grade Requirements: A grade of "C" or better in courses required for this major (a grade of "C-" is not acceptable) in addition to an overall GPA of 2.00 or higher. » Credit Hour Requirements: A total of 120 hours is required for graduation - a minimum of 69 of these is required within the major. A total of 40 upper division credit hours is required (courses number 3000 and above) ~ a minimum of 32 of these is required within the major. Advisement All Technical Sales students are required to meet with a faculty advisor at least annually for course and program advisement. Contact Steven Eichmeier at 801-626-7595 or C. Daniel Litchford at 801-626-6139 or call 801-626-6913 for more information or to schedule an appointment. Admission Requirements Declare your program of study (see page 19). There are no special admission or application requirements for this program. General Education Refer to pages 37-42 for Bachelor of Science requirements. Course Requirements for B.S. Degree SST Courses Required (39 credit hours) SST 1143 Fundamental Selling Techniques (3) SST 1303 Distribution Principles (3) SST 1602 Advanced Selling Techniques (2) SST 3103 Sales Personalities Sc Profiles (3) SST 3153 Sales Engineering Techniques (3) SST 3203 Customer Service Techniques (3) SST 3363 Contract Sc Sales Negotiation (3) SST 3563 Principles of Supervision (3) SST 3603 Sales Presentation Strategies (3) SST 4102 Developing Team Leadership Skills (2) SST 4203 Ethical Sales Sc Service (3) SST 4863 Sales Practicum I (3) SST 4873 Sales Practicum II (3) SST 4992 Senior Seminar (2) Technical Sales Core (minimum 20 credit hours) Select a minimum of 20 hours in consultation with the department chair. Support Course Required (3 credit hours) TBE TE1700 Intro to Microcomputer Applications (3) Support Course Electives (minimum 10 credit hours) Select from the following TBE 3070 Advanced Spreadsheet Applications (1) TBE 3080 Advanced Database Applications (1) TBE 3090 Electronic Presentations (1) TBE 3100 Desktop Publishing (3) TBE 3110 Advanced Desktop Publishing (3) TBE 3250 Business Communication (3) TBE 3400 Training the Trainer (3) ChFam 4400 The Family in Stress (3) Comm 3050 Theory Sc Lit of Interpersonal Comm (3) Comm 3120 Advanced Public Speaking (3) Comm 3810 Persuasive Communication (3) Comm 3850 Advertising (3) SST 4830 Directed Readings (1-3) SST 4920 Short Courses, Workshops... (1-2) Engl 3100 Professional Sc Technical Writing (3) Psych SS2000 Interpersonal Relationships (3) Psych 3460 Social Psychology (3) AutoTc 3520 Fleet Management (2) AutoTc 3620 Automotive Business Practices (2) AutoTc 4020 Environmental Issues (2) BusAdm 1010 Business and Society (3) BusAdm 3000 Small Business Management (3) SALES & SERVICE TECHNOLOGY COURSES - SST SST 1143. Fundamental Selling Techniques (3) F, S A retail, wholesale, and direct selling course. Emphasis upon mastering and applying the fundamentals of selling. Preparation for and execution of sales demonstrations required. SST 1303. Distribution Principles (3) F, S Examination of the distribution process of goods and services, the interrelationships of customer demands, production, pricing, promotion, and the movement of goods from producer to consumer. SST 1503. Introduction to Fashion Merchandising (3) F A study of the Fashion Merchandising industry, including careers in design, manufacturing, wholesaling, promotion, and retailing, including well-known designers, manufacturers, promotion media and apparel and accessory retail institutions. SST 1602. Advanced Selling Techniques (2) F, S Study of advanced selling techniques, including persuasion, prospecting, client analysis, sales presentation organization and territory and time organization. SST 1890. Cooperative Work Experience (1-2) Su, F, S Open to all first year declared majors in Sales Sc Service. Provides academic credit for on-the-job experience. Grade and amount of credit will be determined by department. SST 2182. Credit and Collection Methods (2) S The study of specific credit and collection methods for retail, wholesale, and service industries; including cost of retail credit, credit investigation, methods of collecting bad accounts, securing new business through credit applications, and credit control. SST 2353. Consumer Textiles (3) 5 A study of fibers, yarns, fabric structure and finishes as they relate to buying, wear, use, care and laundering of clothing and household textiles. SST 2383. Retail Merchandising Sc Buying Methods (3) S The study of the retail buyer's duties, different buying organizations, and techniques, procedures of purchasing merchandise for resale and retail merchandising strategies. SST 2443. Advertising Methods (3) F A study of advertising methods as they relate to local retail, wholesale, and service industries, including newspaper, magazine, radio, TV, mail, outdoor and special promotion events. SST 2703. Computer-Aided Design for Sales and Merchandising (3) S Application of basic computer-aided design for sales and merchandising, and fashion as it relates to current professional practice in industry. Use of current software. Two two-hour lecture labs combine classes with lab times scheduled each week. SST 2890. Cooperative Work Experience II (1-2) Su, F, S Open to second year declared majors in Sales and Service. A continuation of SST 1890. SST 2991. Sales/Service Technology Seminar (1) 5 Directed studies, group discussions, and analysis of selected topics pertinent to sales and service technology. Also designed to prepare sales and service majors for the job market and career opportunities. SST 3103. Sales Personalities and Profiles (3) F, S Utilization of personality profiling and behavioral styles profiling assessment instruments as applied to account representatives, retail salespersons, sales engineers, industrial product salespersons nontechnical and service salespersons. Prerequisite: SST 1143. SST 3153. Sales Engineering Techniques (2 contact, 1 lab) F, S A study of selling techniques required in order to sell products, systems, or services needed by industrial manufacturing, processing, mining, construction firms, or other related technical areas. Prerequisite: SST 3563. SST 3203. Customer Service Techniques (3) F, S A study of customer service techniques required in order to sell and service products, systems, or services needed by industrial manufacturing, processing, mining, construction firms, or other related technical areas. SST 3363. Contract and Sales Negotiation Techniques (3) Su, S Principles, techniques and analysis of strategies involved in contract and sales negotiations. Development of integrated strategies through group and individual interaction. Prerequisite: SST 1143. SST 3563. Principles of Supervision (3) Su, F, S Practical application of first-line supervisory skills including choosing, organizing, training, and evaluating entry-level employees; making supervisory decisions; and solving first-line supervisory problems. Understanding the basic responsibilities of a supervisor in production organizations and service organizations. SST 3603. Sales Presentation Strategies and Techniques (3) F, S Principles and practices for the five major categories of professional sales consultants. Prerequisites: SST 1143 and 3153. SST 4102. Developing Team Leadership Skills (2) Su, F, S A skills based course designed to develop the interpersonal and leadership skills necessary to work effectively in teams and guide teams through the group stages of development. This course will be facilitated in such a way the participants will learn how to diagnose team developmental level and develop a high performing team by applying the principles of situational leadership and the DISC personality profiles system. Prerequisite: SST 3563. SST 4203. Ethical Sales and Service (3) Su, F, S Principles, techniques and analysis of ethics in the sales and service professions. Utilizes group interaction, individualized hands-on experiences and a field based experience. SST 4830. Directed Readings (1-3) Su, F, S Individual readings supervised by a faculty member. Prerequisite: Approval of instructor. SST 4863. Sales Practicum I (3) Su, F, S Multiple sales problems requiring assessment of target markets, using multiple group and individual sales techniques and presentation strategies, sales supervision and contract negotiation skills and ability to deal with sales resistance. Prerequisites: SST 3103, 3363, 3603. PROFILE ENROLLMENT STUDENT AFFAIRS ACADEMIC INFO DEGREE REQ GENED FYE HNRS BIS LIBSCI INTRD MINORS applied Science & Technology CEET CS MFET/MET CMT CDGT PRENGR AUTOSV/AUTOTC IDT SST- TBE ties COMM ENGL FORLNG DANCE MUSIC THEATR ART on MBA MPACC/ACCTNG BUSADM FIN LOM MGMT MKTG ECON/QUANT IS&T Education MEDUC CHFAM ATHL/AT HEALTH/NUTRI PE/REC EDUC CLS DENSCI PARAMD HTHSCI HAS/HIM NURSNG RADTEC DMS NUCMED RADTHR RESTHY Science BOTANY CHEM GEOSCI MATH/MATHED MICRO PHSX ZOOL Social & Behavioral MCI/CI ECON GEOGR HIST POLSC PHILO PSYCH SOCLWK GERONT SOCLGY ANTHRO AEROSP MILSCI NAVSCI Weber State University 2001-2002 Catalog Weber State University 2001-2002 Catalog